All items except otherwise mentioned, may be returned within 15 days from the invoice date for a refund, excluding all shipping charges. Orders shipped with our Free Shipping promotion will be credited minus actual shipping charges. All items must be in original manufacturer condition (brand new, mint condition). Items and packaging, boxes, manuals, etc must be in new/unopened condition. Items can be returned for exchange or store credit within this period. A 10% restocking fee will apply to all refunds or all returns not qualifying with the above conditions. Refunds are issued back to the original source of the purchase.